With regards to real-time freight visibility, customers in the current time, tend to have a lot of expectations. Likewise, you can get a number of options across the globe and a number of people are using the services on an everyday basis. Thus, for any organization, satisfaction of the customer has become a top-notch priority.
By some of the modern research, it has been concluded that with the growing time businesses and customers are expecting a lot from freight tracking such that their supply chain efficiency can be enhanced.
Various shipping companies are able to improve the customer service that is provided to them by presenting the information in the real-time. Hence, customers can track the shipments at any given point of time which can indeed add great value to the services that they have provided.
Thus, it has become very important for the companies’ such that they can track the shipments in the real time. In this way, they can know the expected delivery time. So, in this article, we would discuss the role which is provided by the freight tracking company when it comes to enhancing the efficiency of the supply chain. Let us dive in:-
Real Time Tracking – What Is The Meaning Of It?
Real time tracking is basically a tool which assists the customers in tracking the cargo in the real-time. So, you should understand that the more shipping tracking details are updated, the more accurate it can turn out to be.
This can especially be a lot truer when the shipment is done through sea. So, if the shipment real-time tracking is not available, then it can take a lot of time for the customers to get their shipments.
Thus, with the help of this, they can know where their cargo is in the real time. Also, they will have to wait for getting updates from custom offices as well as freight shipping companies.
Consequently, freight shipment tracking can help out to save a lot of money and time. This is done to reduce the shipments lost, product damage as well as errors in warehouse.
For instance, you as an online retailer has partnered alongside delivery service provider. So, due to the partnership, you get access to the tracking software in the real-time. Thus, in the real time, you are able to see when the packages are being delivered in the real time. Also, you need to see if the package has been damaged or not during the process of shipping.
Similarly, you can know if the products have come on time according to your plans and perhaps at a certain rate. In this way, you will get the peace of mind that customers would get their packages in good time and perhaps on time.
Supply Chain Efficiency – What It Is?
With good supply chain, margins can be improved, expansion can be supported and positive consumer experience can be offered. The best part is that operating cost would be reduced significantly. However, you should keep in mind that determining the best way through which product can reach to its destination involves a lot of aspects.
These include receiving the procedures, order processing optimization, reverse logistics and outbound schedules. So, as an organization, you should try to be very efficient and just not try to be sustainable. Additionally, you should understand that supply efficiency determines the performance of an organization.
By efficiency, you mean that the work which is performed by the process. The process should also make the most of the resources which are available and make use of the best practices. A supply chain also uses the resources which are available such that the demands of the customers can be met at the lowest possible cost.
How Freight Tracking Can Enhance The Supply Chain Efficiency?
A freight tracking can enhance the efficiency of a supply chain in a number of ways. Let us have a look:-
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Efficiency Is Increased
With ocean freight tracking, key problems in the supply chain can be identified easily if the real-time tracking options are being used. Thus, companies can easily prevent any kind of serious problems that might be happening. All of these are done by identifying the key problem points and then addressing them in the right manner.
The best part is that the late fees due to this can be avoided and the additional costs which can incur with shipments can be avoided as well. So, if the customer service issues can be addressed in a quick and effective manner, then the satisfaction score of the companies can be greatly scored.
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Cargo Protection
If the logistics tracking services are used, then the cargo can be protected from threats and thefts which include theft during the transit as well as weather damage. They will also get accurate picture where their shipments are at a given point of time. Thus, they can be very confident regarding their shipments.
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Delays Is Identified
If we talk about live shipping tracking, then if the logistics companies find that it is taking twice to cover a distance on a particular route, and then they will try to reconfigure the shipping routes. This is done such that the time on certain area during the transit can be reduced significantly.
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On Time Performance
In the case of shipments, delays are a part of it. It can be very frustrating at times but in some cases it can be a good aspect as well. For instance, if particular companies know a trend which is causing the delays, then right step need to be taken in order to solve it.
Further, a company can take proper steps such that deliveries delays are resolved if a trend about a specific region is identified.
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Transparency Is Increased
Increase in transparency in the current time has become a very important part of the supply chain.
Companies showcasing transparency has been there for quite some time but with the rise of various other mediums consumers can express opinions about businesses, companies. So, businesses have to find out ways in order to showcase that they don’t have anything to hide.
In the past, it was easier for the companies to put blame on other organizations and businesses for quality issues or delays. But, in the current time, consumers are looking out for answers and not any kind of excuses.
In the current time, customers are looking out for transparency to a point about when the shipment would arrive at a certain destination. They are also looking out for ways about when the items would be picked at a certain point of time as well as when it would be delivered to the final destination.
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Customer Satisfaction Is Improved
A lot of problem these days is customers switching to competitors. So, you can easily avoid it, by providing updated shipment tracking information. In this way, customer satisfaction is improved.
Other than this, you need to ensure the goods security, provide full transparency. Further, make sure that delivery is done in a timely manner.
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Cost Of Insurance Is Lowered
In the case of the shipper, you must understand that a tracking and tracking system which is put into place can offer great discounts when it comes to the insurance policies. So, when the cargo shipment is done, make sure that you are having a cargo such that the risk of loss or damage can be prevented.
Also, for the insurance companies, you would be a lot less risker option if the tracking and tracking system is put into place for shipment delivery.
The best part is that insurance companies can insure the cargo for you at a much lower rate. Hence, in the process, businesses can significantly save a lot of money.
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Routes Are Optimized
Real time tracking software makes use of the optimization of the route such that manual planning of the route can be eliminated. In this way, a lot of cost is saved as shortest distance to a location is found. Also, vehicles can be loaded a lot more efficiently.
Final Verdict
Above are some of the ways through which freight tracking can improve the efficiency of the supply chain.
Supply chain can offer you the best information very quickly such that the satisfaction is increased and the losses which are caused due to delayed deliveries, theft, unsatisfied customers are reduced significantly.
So, Vizion API can provide you with freight tracking software that can offer great accuracy and coverage when it comes to the tracking in the real-time.
The most important aspect when it comes to supply chain delivery tracking is the accuracy which is offered. Companies make use of live tracking technology that gets updated every 15 minutes. Hence, it offers great accuracy as compared to the average method which is being used. Also, the algorithms which are used in the software can control the traffic, weather as well as a number of factors such that supply chain delays can be prevented.